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Payment Log Report Expanded Workflows

Nejin Philip
  • Updated
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Purpose

The Payment Log Report is your practice’s main report for tracking all insurance collections, patient collections, and any credits.

Best Practices

The Payment Log Report is your most comprehensive financial report for tracking and reconciling money in CareStack.

  • Daily Utilization

    • Auditing accounts

    • Protect your revenue

    • Prevent posting mistakes

    • Keep deposits accurate

    • Detailed recordings for accounting
       

  • Use Deposit Date for bank matching

When to Run the Report

  • Review refunds daily
  • Monthly for accounting

Step-by-Step: How to Generate the Report

Step 1: Navigate to the System Menu > select Operational Reports under Insights

Step 2: Search for Payment log. Click the + Icon on the left or the Generate Report button on the right to access the report filters.

Step 3: Configure Filters

Select the following settings:

  1. Run Summary View

  2. Date Range = Today

  3. Date As = Transaction Date

  4. Receipt Location: Select your location (By default, the user’s default location will be selected.)

  5. Paying Entity: All

  6. Group Collection By: Payment Category (By default, this is preselected)

  7. Select Check box: Exclude Membership Discount Credits

  8. Generate Report

  9. Compare totals to:

    1. Deposit Slip

    2. Cash drawer

    3. Checks received

    4. Credit card machine

⭐ Save Filter: to preserve your selections for future use.

Make sure nothing unexpected was deleted or refunded.

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Information Provided

Summary View

It shows:

  • Collected – New payments entered

  • Updated – Payments changed

  • Deleted – Payments removed

  • Trans. Charge- The amount of transaction charge for Third Party Financing payment

  • Gross Collection – Total money collected

  • Refunds – Money returned

  • Collection Adjustment – Total amount adjusted from patient and insurance collections.

  • Net Collection – The amount of money the office actually retains.
     

Report Generation Best Practice:

The Summary view is the recommended way to run this report by transaction date. Why? You have the ability to drill into the information provided (Hyperlinks), to be able to navigate to the other views that are available in this report.
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Access & Permissions

If the report is not visible- connect with a super admin at your office to enable your permissions.
User Resource Article: Generate Payment Log Report


 


 


 

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