This article provides all the information you need to select, install, and configure a compatible signature pad for use with CareStack.
Supported Signature Pads
CareStack supports Topaz® signature pads for capturing digital signatures within the application.
Recommended Models
CareStack supports TOPAZ signature pads and we recommend the HSB-R, -BHSB-R, -BSB-R, B-R, BBSB-R, -HSX-R models. Some of the recommended models are:
https://www.cdw.com/product/topaz-siglite-1x5-t-s460-hsx-r-signature-terminal-usb/5770491?pfm=srh
https://www.cdw.com/product/topaz-siglite-t-s460-hsb-wired-signature-terminal/1128080?pfm=srh
https://www.cdw.com/product/topaz-siglite-slim-1x5-hid-usb/1129645?pfm=srh
Installation Guide
Please find the link below to get more detailed information on the steps to install the driver (software) to configure and start using the signature pad.
https://www.topazsystems.com/software/sigweb_install.pdf
Installation Recommendations:
- Click this installer and install it on the machine you are using the signature pad.
https://topazsystems.com/sdks/sigweb.html - Once you install, select the appropriate modal version.
- Click Advanced Settings.
- Checkmark the Create SigPlusRoot.ini. box.
- Click OK and then proceed to click Next & Install.
Troubleshooting & Support
If you experience any installation or device recognition issues, please verify:
- That you have selected the correct model during setup.
- The USB connection is secure and recognized by your computer.
- The browser you are using (Chrome) has no signature-blocking extensions or pop-up blockers interfering.
Practices can use this guide to learn about signature pad specifications and setup.