To ensure smooth and reliable document scanning within CareStack, we recommend using TWAIN-compliant scanners. TWAIN is the industry standard protocol that enables communication between software applications and digital imaging devices such as scanners.
How to Check If Your Scanner Is TWAIN-Compliant
You can easily verify your scanner’s TWAIN compatibility using a free tool called TWACKER.
🔗 Click here to check your device with TWACKER
This page provides both the tool and step-by-step instructions for use.
Setup Best Practices
- Keep scanner drivers updated regularly to maintain compatibility with CareStack’s scanning features.
- Work with your IT provider to ensure scanners are correctly installed and functional before go-live.
Practices can use this guide to learn about CareStack scanner recommendations.