5.11 Release Features
The release of 5.11 introduces much-awaited changes in the workflow of the Online Booking Portal and Insurance Payment modules and their underlying processes. There are exciting improvements in all other areas too, that makes working more user-friendly.
Key Features
Power to the Patients
- Book or Request Appointments Online. Include a button on your website to allow both existing and prospective patients to book appointments and add their details from the comfort of their own devices.
Patients Can’t Remember Passwords Either
- Now They Don’t Have To. New or existing patients can easily access their patient portals using a verification code sent to their personal email whenever an appointment is booked online.
Follow the Yellow Brick Road
- Or a Routing Slip. Guide your patients with a more precise and readable routing slip. Both versions include additional patient information like detailed account information, insurance details, and scheduled appointments.
More Improvements
Billing and Insurance:
- Keep your insurance plan list clean and tidy. With a new setup option, activate/deactivate any insurance plan so it no longer appears in your active list. Bad or outdated plans can’t be chosen accidentally.
- Discover more details about your claims without having to click deeper. The Claims grid now displays Last Updated, Ins. Expected, and Billed Amount. Filter and sort by this information for better tracking and follow-up.
- Provide more details to patients in the Walkout Report (receipt) which now includes an additional column for displaying UCR fees.
- Claim re-submission made easier. Choose and appeal only those individual procedure codes in an insurance claim that require a claim re-submission AND do it electronically.
Front Office:
- Skip those non-work days as you page through the Appointment Calendar with a new setup option.
- Manage your schedule and block times by dragging and dropping those blocked times the same way you can drag and drop appointments.
- Create a special brand to encompass multiple locations. The brand includes a special brand name, logo, and social media presence to appear for the patient portal, kiosk, and patient engagement.
Clinical:
- Clearly follow the path of a patient’s treatment plans with rejected and accepted treatments with new logic to show and hide them.
Analytics:
- Find and work with more credit balances now that the Credit Balance Report offers an additional column to further define balances between 120 and 180 days.
- Calculate scheduled production using new columns for production and primary dental insurance carrier in Appointments by Provider and Appointments by User reports.