A Claim Flag is used to mark the progress or current status of an insurance claim. Similarly, you can add a pre-authorization flag to track the progress and milestones associated with a Pre-Authorization request.
Let's explore how to create new claim/pre-auth flags in CareStack. Perform the steps below.
Navigate to the System Menu > Practice Settings > Payments & Billing > Claim/Pre-Auth Flag.
- Select Claims or Pre-Authorization as needed.
- In either of these tabs, you can Activate or Deactivate the intended flags of your choice.
- You can also click Edit to update existing flags.
| Note: For bulk activation/deactivation of flags, click the master checkbox or select required flags > click Activate or Deactivate on the top. |
- To add a new flag, click +Add Claim Flag or +Add pre-auth Flag according to your needs.
Enter the Flag Name and Description of the flag. For Description, you can write the significance of the flag.
- Select a Color for the flag > click Save.
Practices can use this simple guide to create a new claim/pre-auth flag in CareStack with ease!