Let's explore some sample Appointment Reminders, Confirmations, and Notification Campaigns for your practice.
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Topics Covered
- Sample Appointment Reminders Campaign
- Sample Appointment Confirmation Drip Campaign
- Sample Appointment Notifications Campaign
Sample Appointment Reminders Campaign
Trigger Status: Any appointment status that signifies a future appointment, including Scheduled, Rescheduled, etc., except those indicating the patient is currently in the practice e.g., In-Room, Arrived, Checked-In, etc.
Frequency |
Verbiage |
30 days before |
Hello <Patient First Name>, this is <Business Name> giving you a heads up about your appointment on <Appointment Date> at <Appointment Time>. |
14 days before |
You have an upcoming dental appointment in 2 weeks at <Appointment Location> on <Appointment Date>, at <Appointment Time>. To reschedule, text us at your earliest convenience. |
Trigger Status: Any appointment status including confirmed as per the practice's preference.
| Frequency | Verbiage |
| 1 day before |
Hello <Patient First Name>, this is <Business Name> reminding you of your appointment tomorrow at <Appointment Time>. See you soon!
|
| 1 hour before | Hello <Patient First Name>, this is <Business Name> reminding you of your appointment today at <Appointment Time>. See you soon! |
Sample Appointment Confirmation Drip Campaign
Trigger Status: Any appointment status that signifies a future appointment except those indicating the patient is currently in the practice or Confirmed status.
| Frequency | Verbiage |
| 4 days before | Hello <Patient First Name>, this is <Business Name> confirming your appointment on <Appointment Date> at <Appointment Time>. To reschedule, text us at your earliest convenience. |
| 3 days before | Hello <Patient First Name>, this is <Business Name> confirming your appointment on <Appointment Date> at <Appointment Time>. To avoid a fee for cancelation or rescheduling, please do so today at the latest. |
| 2 days before | Hello <Patient First Name>, this is <BusinessName>, reminding you to confirm your appointment for <Appointment Date> at <Appointment Time>. |
Sample Appointment Notifications Campaign
Trigger Status: Scheduled
| Frequency | Verbiage |
| 5 minutes after | Hello <Patient First Name>, your appointment at <Business Name> is scheduled for <Appointment Date> at <Appointment Time>. |
Practices can use this guide with sample campaigns that can be customized to fit their specific requirements.